Power Quality Specialists

Power Quality Surveys
for Commercial & Industrial Buildings

Nuisance tripping, overheating neutrals, flickering lighting and unexplained equipment faults usually trace back to power quality. We log your supply with Class A instruments, analyse harmonics, dips, flicker and load profile against BS EN 50160 and ENA G5/5, and hand you a report with mitigation you can act on.

BS EN 50160 COMPLIANCE ENA G5/5 HARMONICS CLASS A · EN 61000-4-30 G99 PRE-CONNECTION
Sound familiar?

Are you experiencing any of these?

Most sites call an electrician to replace the equipment that keeps failing. Often the equipment is fine — the supply feeding it isn't.

Equipment randomly shutting down or resetting
Variable speed drives tripping without warning
Nuisance RCD or breaker trips
Flickering or dimming lighting
Overheating transformers, cables or neutrals
Unexplained increases in your electricity bill
UPS alarms or premature battery failure
Sensitive electronics and controls behaving erratically
Motors running hot or losing efficiency

These are classic symptoms of poor power quality — harmonics, voltage disturbances, unbalance or a low power factor — rather than faulty equipment. A survey tells you which, and what to do about it.

Why it matters

The standards we measure to

Every survey, harmonic study and monitoring campaign is captured and assessed against the specific standard your site and connection are held to.

BS EN 50160

Voltage characteristics

Defines the limits for voltage magnitude, harmonics, flicker, dips and unbalance at the supply terminals of public distribution networks.

ENA Engineering Rec. G5/5

Harmonic emission limits

Sets the planning and compatibility limits for harmonic voltage distortion, and the assessment stages for connecting distorting loads.

ENA Engineering Rec. G99

Generation connection

Governs the connection of embedded generation — solar, CHP, battery — including the power quality studies required before energisation.

BS EN 61000-4-30

Measurement methods (Class A)

Specifies how power quality parameters must be measured; we log to Class A accuracy so results are defensible and comparable.

BS EN 61000-4-7

Harmonics measurement

Defines the instrumentation and technique for measuring harmonics and interharmonics on supply systems and connected equipment.

IEC 61000-4-15

Flickermeter

Specifies the flickermeter used to quantify short-term (Pst) and long-term (Plt) flicker severity from voltage fluctuation.

What we measure

Every disturbance measured, every measurement explained

Power quality covers a range of distinct phenomena, each with its own cause and cure. We capture them all in a single logging campaign and explain what each one means for your site.

THD

Harmonic distortion from non-linear loads — VSDs, UPS, LED drivers, rectifiers

DIPS

Voltage dips and sags that drop out sensitive control gear and drives

SWELLS

Short over-voltages that stress insulation and power supplies

TRANSIENTS

Fast impulses from switching and lightning that damage electronics

FLICKER

Pst / Plt severity from fluctuating loads causing visible lighting flicker

UNBALANCE

Uneven phase loading that overheats motors and wastes capacity

POWER FACTOR

Displacement and true power factor driving reactive charges and losses

FREQUENCY

Frequency variation, relevant to generation and standby transfer

LOAD PROFILE

Demand and load profile over time to size supplies and spot peaks

How a survey works

A clear process, from first visit to fix

No jargon and no surprises. You know exactly what happens at each stage and what you get at the end.

01

Site consultation

We scope the symptoms, loads and boards that matter, and agree the monitoring points.

02

Install Class A analyser

Current clamps and voltage references fitted at the incomer and sub-boards — no shutdown needed.

03

Monitor 1–4 weeks

Continuous logging over a full working cycle, or permanently for continuous monitoring.

04

Data analysis

Recorded data assessed against BS EN 50160, ENA G5/5 and the limits your connection is held to.

05

Engineer review

A qualified engineer interprets the findings and traces each disturbance back to its source.

06

Professional report

Graphs, trends and an executive summary that a non-specialist can act on.

07

Recommendations

Specific, costed mitigation — with the expected outcome for each fix.

What we deliver

We don't stop at measurements — we fix the problem

Where the survey finds an issue, the report specifies the remedy. Typical recommendations and works we deliver:

Harmonic filtering

Tuned passive or active filters to bring THD within ENA G5/5 limits.

Power factor correction

Automatic PFC to cut reactive charges and free up capacity.

Load balancing

Redistributing loads across phases to remove unbalance and neutral overheating.

Circuit segregation

Separating sensitive electronics from dirty, disturbance-generating loads.

Capacitor banks

Detuned capacitor banks sized to your harmonic environment.

Transformer & supply upgrades

Right-sizing supplies and transformers where demand or losses demand it.

Cable upgrades

Correcting undersized neutrals and cabling that harmonics have overloaded.

UPS & standby improvements

Resolving UPS input distortion and generator compatibility issues.

EV charger capacity

Capacity and harmonic assessment ahead of charging installs — see EV charger installation.

Where we work

Every sector has a different power quality risk

The right monitoring window and the disturbances that matter depend on your loads and how sensitive your operation is — we scope to the site, not a generic checklist.

CONTINUOUS

Data Centres

Harmonics from UPS and IT load, plus dip ride-through on the critical bus

2-4 WEEKS

Manufacturing

VSD and welding harmonics, unbalance and power factor across the plant

1-2 WEEKS

Healthcare

Dips affecting diagnostic imaging and life-safety systems, per HTM guidance

2 WEEKS

Large Commercial

Lighting flicker, LED-driver harmonics and reactive charges on the bill

2-4 WEEKS

Education & Labs

Sensitive instrumentation and lab equipment tripping on transients

2-4 WEEKS

EV Charging Hubs

Rectifier harmonics and demand profiling ahead of connection sign-off

2 WEEKS

Cold Storage

Compressor inrush, unbalance and demand peaks straining the supply

PRE-CONNECT

Embedded Generation

G99 pre-connection studies for solar, CHP and battery installations

2-4 WEEKS

Distribution & Logistics

Racking, conveyor and charging loads profiled across the whole site

CONTINUOUS

Critical Infrastructure

Permanent metering where any interruption carries a heavy cost

Survey packages

Snapshot survey, multi-point study or continuous monitoring — your choice

Some faults show up in a week of logging; others only reveal themselves over a season. Pick the depth of campaign that matches the problem you are chasing.

Level 1
Snapshot Survey
£1,450single point, ~1 week

A single-point Class A logging campaign at your main incomer, assessed against BS EN 50160.

  • Class A logger to BS EN 61000-4-30
  • 7 days of continuous logging
  • Harmonics, dips, flicker & unbalance
  • Compliance report with headline findings
Start Snapshot Survey
Level 3
Continuous Monitoring
£420/month retainer

A permanently installed power quality meter with ongoing monitoring, trending and alerting.

  • Everything in Multi-Point Survey
  • Permanent Class A meter installed
  • Monthly trend report & threshold alerts
  • Priority call-out on disturbance events
Start Monitoring
Enterprise / Portfolio
Enterprise Plan
Customquoted per site or portfolio

Scoped to your site count, connection points and the studies each site requires.

  • Multi-site survey scheduling
  • G99 pre-connection studies where needed
  • Portfolio power quality dashboard
  • Mitigation design & install SLA
Request a scope
Previous work

Surveys, studies and monitoring across every sector

A representative sample of recent work. Full case studies and references available on request.

Colocation Facility
Data Centre · London

UPS harmonic distortion survey

Class A logging traced elevated THD on the critical bus to UPS input rectifiers; specified tuned filtering to bring distortion within G5/5.

ENA G5/5THD 8.4% → 3.1%
Injection Moulding Plant
Manufacturing · Essex

VSD harmonics & power factor

Multi-point survey across drives and the main incomer identified harmonic hot-spots and poor displacement power factor.

BS EN 50160PF 0.82 → 0.97
Acute Hospital
Healthcare · Surrey

Diagnostic imaging dip study

Two-week campaign correlated CT scanner drop-outs with recurring voltage dips on the shared feeder.

BS EN 61000-4-3012 dips captured
Retail Parade
Large Commercial · London

Lighting flicker complaint

Flickermeter logging pinned visible LED flicker to Pst excursions from a neighbouring tenant's plant.

IEC 61000-4-15Pst source located
Rooftop Solar + CHP
Embedded Generation · Kent

G99 pre-connection study

Baseline survey and harmonic assessment supporting a G99 application for combined solar and CHP.

ENA G99Connection approved
Regional Cold Store
Cold Storage · Hertfordshire

Demand & load profiling

Four-week demand profile of compressor plant sized a supply upgrade and flagged phase unbalance.

BS EN 50160Peak kVA profiled
Rapid Charging Hub
EV Charging · London

Rectifier harmonic & load study

Survey ahead of expansion quantified rectifier harmonics and profiled charging demand for the DNO submission.

ENA G5/5Load profile agreed
University Laboratory
Education · London

Transient investigation

High-speed capture linked intermittent instrument resets to switching transients on a shared distribution board.

BS EN 61000-4-30Transient source found
Distribution Centre
Logistics · Bedfordshire

Site-wide monitoring install

Permanent Class A meters installed at incomer and sub-boards with monthly trend reporting and alerting.

BS EN 50160Continuous monitoring live

Representative examples — site names withheld for client confidentiality. Ask for references relevant to your sector.

What you get

A report you can actually read

Every survey ends in a professional report: harmonic graphs, voltage and flicker trends, load profiles, THD compliance charts, thermal images where relevant, an executive summary and clear recommendations. A sample of the charts included:

Harmonics · ENA G5/5

Harmonic spectrum

Per-harmonic voltage & current distortion against planning limits.

Voltage · BS EN 50160

Voltage & dip trend

Supply voltage over time, with dips and swells flagged against limits.

Demand · kW / kVA

Load & demand profile

Real and apparent power over the cycle to size supplies and spot peaks.

THD · trend

THD vs threshold

Distortion tracked over time so intermittent breaches aren't missed.

Charts shown are illustrative samples of the report format — not real client data.

Why Polarity

Consultants, not just contractors

We diagnose the electrical network and tell you what to do about it — backed by accreditation, the right instruments and engineering that stands up to scrutiny.

NICEIC Approved Contractor

Enrolment 602034000, Part P registered and working to 18th Edition BS 7671.

Commercial & industrial specialists

Surveys scoped to data centres, manufacturing, healthcare and critical sites.

Class A instruments

Logging to BS EN 61000-4-30 Class A, so results are defensible and comparable.

Fixed-price surveys

Every survey and study is quoted upfront — no open-ended day rates.

Actionable recommendations

Costed mitigation with the expected outcome, not just a folder of graphs.

Thermal imaging available

Infrared inspection of boards and connections — see thermal imaging surveys.

Coverage across the South East

London and the surrounding counties, with every report on your compliance record.

Mitigation design & install

We can design and install the fix, then re-survey to prove it worked.

Coverage

Areas we serve

Accredited power quality survey engineers across Medway and Kent, with every report logged to your compliance record wherever your sites are.

Medway — & surrounding areas in Kent

Every borough, one service team

CamdenIslingtonHackneyWestminsterKensingtonChelseaHammersmithFulhamWandsworthLambethSouthwarkTower HamletsNewhamBarnetEnfieldHaringeyWaltham ForestRedbridgeHounslowEalingBrentHarrowHillingdonCroydonBromleyLewishamMertonSutton

Hertfordshire

WatfordSt AlbansStevenageWelwyn Garden CityHatfieldHertfordCheshuntPotters BarHarpenden

Essex

ChelmsfordColchesterBasildonSouthendBrentwoodHarlowEppingLoughton

Kent

MaidstoneCanterburyDartfordMedwayTunbridge WellsSevenoaks

Surrey

GuildfordWokingEpsomReigateCamberley

Berkshire

ReadingSloughWindsorMaidenheadBracknell

Buckinghamshire

Milton KeynesAylesburyHigh Wycombe

Bedfordshire

LutonBedfordDunstable

Norfolk

NorwichKing's LynnGreat Yarmouth

Suffolk

IpswichBury St EdmundsLowestoft

Cambridgeshire

CambridgePeterboroughEly
Ad-hoc pricing

Prefer to pay per survey? Fixed prices for that too

Monitoring retainers above are cheaper over time — but every survey and study is also available as a one-off, fixed price upfront.

ServiceStandardFrom
Surveys
Single-point snapshot survey (~1 week logging)BS EN 50160£1,450
Multi-point survey (incomer + sub-boards)BS EN 61000-4-30£3,250
Extended 4-week logging campaignBS EN 50160£3,950
Additional logging point (per point)BS EN 61000-4-30£650
Analysis & Studies
Harmonic study & assessment to G5/5ENA G5/5£1,650
G99 pre-connection power quality assessmentENA G99£2,650
Load & demand profile reportBS EN 50160£1,150
Mitigation design (filters / reactors / PFC)ENA G5/5Custom quote
Monitoring
Permanent Class A PQ meter install (per point)BS EN 61000-4-30£1,850
Monthly monitoring retainer (per meter)BS EN 50160£420
Event investigation & report (per event)BS EN 61000-4-30£395
Multi-site portfolio monitoringBS EN 50160Custom quote
Free resources

Understand power quality before you commit

Plain-English guides and a sample report, free to read — no email required.

Sample report

Sample Power Quality Report

See exactly what a finished survey report looks like — charts, findings and recommendations.

View the sample →
Guide

Harmonics Guide

What harmonics are, what causes them and why they overheat cables and trip breakers.

Read the guide →
Guide

Power Factor Explained

Why a poor power factor inflates your bill, and how correction pays for itself.

Read the guide →
Checklist

Commercial Electrical Health Checklist

Ten warning signs that your building's supply needs a power quality survey.

Open the checklist →
Book or enquire

Book a visit, or send us your enquiry

Domestic and single-property jobs — book a live slot instantly. HMO, commercial and portfolio work — send an enquiry and we'll come back with a fixed quote.

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Sent securely to our team — no email app required.

We reply within one working day. For anything urgent, call 0203 908 4790.

Questions

Frequently asked

What is a power quality survey?

It is a period of monitoring — usually a week or more — where we connect a Class A instrument to your supply and log parameters such as voltage, harmonics, dips, swells, flicker, unbalance and load. The data is assessed against BS EN 50160 and, where relevant, ENA G5/5, so you get an objective picture of your supply rather than a guess.

What causes harmonics and why do they matter?

Harmonics are generated by non-linear loads — variable speed drives, UPS, LED drivers, rectifiers and EV chargers. They overheat neutrals and transformers, cause nuisance tripping and waste capacity. G5/5 sets the limits your site must stay within, and our survey shows whether you are inside them.

How long do you monitor for?

A snapshot survey runs for around a week, which captures a full working cycle. Where a fault is intermittent or seasonal — or where BS EN 50160 assessment is needed — we log for two to four weeks, or install a permanent meter for continuous monitoring.

What are G5/5 and G99?

Both are Energy Networks Association Engineering Recommendations. G5/5 sets the limits for harmonic distortion a customer may inject into the network. G99 governs connecting embedded generation such as solar, CHP or battery, and often requires a power quality study before the DNO will energise the connection.

Will you recommend mitigation?

Yes. The report does not stop at findings — where we identify a problem we specify the fix, whether that is harmonic filtering, line reactors, power factor correction, a supply upgrade or reconfiguring loads across phases, with the expected outcome for each.